I have apparently come to the attention of some folks high up at Hilton Hotels Corporation. (Don't ever let anyone tell you that a letter writing campaign doesn't work. I'm proof positive that it does!)
I'm posting Marc Grossman's response as a .jpg file:
(Click to embiggen.)
Since he asks that I be open-minded, I'll oblige. I have a couple of questions for Mr. Grossman, for which I am no politely asking for answers:
1. How does Hilton respond to Fran O'Brien's owners' assertion that the money Hilton owed Fran's for providing room service to Capital Hilton guests was in excess of rents FO'B's owed to the Capital Hilton?
2. I have heard/read that FO'B's was required to upgrade carpeting/upholstery in the restaurant under the terms of the lease, but this is the first I've heard of fire and health safety issues. Can you cite specific examples?
3. Is is reasonable to expect that tenants would put substantial sums of money into upgrading a rental property when the landlord has made it clear that lease renewal is unlikely to happen? Why wasn't this negotiated into the terms of renewal?
4. Why has Hilton not yet made the entrance to that restaurant handicapped accessible? Why wasn't this done years ago?
I have a lot more questions, but I'm going to put this out there to my readers. What questions do you have that this letter does not answer? Send me an email or drop'em in the comments and I'll send them to Mr. Grossman.
Update: Welcome Blackfive readers!
Update: Welcome MilBlogs readers! In addition, Smash reminds us which properties are owned by the Hilton Family of brands.