I really hate those automated phone answering systems so many companies are implementing. Sure, they may make it less expensive for the company, but, I've gotta tell you, it makes for one cranky, cranky Omnibus Driver when I've had to go through 10 minutes of talking to a robotic voice before getting a real human being. Today I've had to deal with both an airline and a phone company via telephone.
I have a warning for anyone who's even considering coming near my cube this afternoon -- step away, v-e-r-y s-l-o-w-l-y.
I just might have to hurt somebody.